PRIVACY POLICY
ASK The Scandinavian Bag Company Oy
Business ID: 2761568-9
Laivastokatu 6 A 1, 00160 Helsinki, Finland
Email: info@askscandinavia.com
Last updated: 17.11.2025
1. Introduction
ASK The Scandinavian Bag Company Oy (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with us.
We comply with the EU General Data Protection Regulation (GDPR), Finnish data protection laws, and all applicable European legislation.
2. Data Controller
ASK The Scandinavian Bag Company Oy
Laivastokatu 6 A 1
00160 Helsinki, Finland
Business ID: 2761568-9
info@askscandinavia.com
3. What Personal Data We Collect
3.1 Data you provide to us
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Name
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Address and contact details (email, phone number)
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Payment information (processed securely by payment providers)
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Account details (if you create a customer account)
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Messages or inquiries sent to customer service
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Return & warranty claim information
3.2 Data collected automatically
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IP address and location (country-level)
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Device and browser information
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Cookies and tracking technologies
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Browsing activity on our website
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Shopping cart actions
3.3 Data from third parties
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Payment processors (Shopify Payments, PayPal, Klarna, etc.)
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Shipping partners
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Marketing platforms (e.g., Meta, Google)
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Email marketing service providers
4. How We Use Your Personal Data
We use your data to:
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Process and deliver your orders
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Provide customer support
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Send transactional emails (order confirmation, shipping updates)
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Personalize your shopping experience
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Improve our services and website
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Send newsletters or marketing (only with consent)
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Prevent fraud and secure our website
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Maintain accounting and legal obligations
5. Legal Basis for Processing (GDPR Article 6)
We process data based on:
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Contractual necessity – to fulfill an order
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Legal obligation – accounting, tax, consumer rights
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Consent – newsletter subscriptions, optional tracking cookies
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Legitimate interest – website security, analytics, marketing to existing customers
6. How Long We Store Data
We retain personal data only as long as necessary:
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Customer account information: until deleted
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Order records: 6 years (legal requirement)
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Marketing data: until you unsubscribe
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Analytics/cookie data: as outlined in the Cookie Policy
7. How We Share Personal Data
We do not sell personal data.
We may share your data with trusted partners who process data on our behalf:
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Shopify (e-commerce platform)
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Payment processors
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Shipping and logistics partners
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Email marketing platforms
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Accounting and bookkeeping services
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Analytics and advertising partners (with consent)
All partners comply with GDPR and use data only as needed to provide their service.
8. International Data Transfers
Shopify and some third-party providers may transfer data outside the EU/EEA (e.g., to Canada, USA).
We ensure GDPR-compliant safeguards such as:
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EU Commission adequacy decisions
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Standard Contractual Clauses (SCCs)
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Additional protective measures
9. Your Rights (GDPR Articles 12–23)
You have the right to:
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Access your personal data
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Correct inaccurate data
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Delete your data ("right to be forgotten")
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Restrict or object to processing
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Withdraw consent at any time
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Request transfer of your data (data portability)
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Opt out of marketing emails
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File a complaint with Tietosuojavaltuutettu (Office of the Data Protection Ombudsman, Finland)
Requests can be made to: info@askscandinavia.com
10. Security
We use technical and organizational measures to protect your data:
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SSL encryption
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Access controls
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Secure payment gateways
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Shopify’s PCI-DSS compliant infrastructure
11. Children’s Privacy
Our website is not intended for children under 16.
We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this policy occasionally.
You will find the most current version on this page.
13. Contact Information
For privacy questions, requests, or concerns:
ASK The Scandinavian Bag Company Oy
Laivastokatu 6 A 1
00160 Helsinki, Finland
Email: info@askscandinavia.com
